We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The column is excellent!!! design, sound at the height!!! the box came very wrinkled, thought that the column came from .. c.! russian post as always tried. i advise the store!!!
store refunded me without help of the aliexpress because the sound was not working. nice seller , thank you :) bought again , hope it will be working one :))
The product is excellent, but the store is suspicious. I advise you to read reviews with one star before buying.
Good speaker, works fine, looks perfect.
Super column! Small, but shakes not bad. Especially if you put it on the table.
Good little column. Pretty fast delivery, good sound.
Very satisfied. Fast delivery, quality goods with excellent sound. I recommend the store to everyone.
The column is good, the sound is quality, it reached peter in 14 days.
Good sound. It is convenient to receive phone calls without finding a phone when home chores are busy.
Product is very good and takes a while to know how to operate but the delivery is way too long
Product received exactly as described.
Delivery was fully tracked, to tyumen got in 18 days, the track number was issued in 2 hours!!! After payment, and after 2 days the store sent the parcel to the post office, + 16 days of postal delivery. Very fast. Packing is a postal package with a pup, + firm strong cardboard box. The column arrived normally, did not break, did not scratch. Even a box without the slightest damage, at least now on the showcase. The column itself made a very pleasant impression, compact, but very heavy. All the claimed functionality i did not check, i do not need to play mp3 on the built-in card reader, neither work as a headset, nor work from 3,5mm jack. Only work as a bluetooth speaker. And this job pleased me. The sound is suddenly good for such a compact divais. I didn't expect that. Compared with the column tiso, which is 1.5 times more. This speaker and bass have average frequencies are more accurate and legible and high audible. I'm happy as an elephant.
so good sound and beautiful appearance
Super column. Took for children, because. There is fm Very cool! Children are very satisfied, listen to the "children's radio" days for overflight and thanks to this significantly exceed peers in development. Thank you qcy! Thank you, gazprom! Thank you uncle sasha!!!
Perfect. Easy to pair with bluetooth and the iPhone. Sound and power is pretty good for this small device. Would buy again
Cool thing, came quickly, the sound of course after jbl charge 3, seemed rather weak, but in fact loud and autumn quality, bass eeeis!!!!! Cool purchase and not expensive))
The order came in time all as described by the store recommend the track was tracked
This very small however has an amazing sound very easy the link to the phone is worth it i highly recommend, en it is tupenda the five star bocinite, the very acc store is able
The parcel came in 2 weeks, packed well, the sound quality is satisfied, the bass is good (at maximum volume can be bursting, but it still depends on the quality of the song, it is possible to adjust in equalizer). Reconnect with the phone quickly, about 3-5 seconds after switching on. Bluetooth works at a distance of about 10-15 m. The microphone is good, the interlocutor hears clearly. The radio catches well (you need to insert the cord into microusb). I am happy with the purchase, i recommend.
To novosibirsk 16 days. Plays not super loud, but clean. The better the recording, the louder the play. The volume itself on the column is not adjustable-only on the phone. As already written here, that there were basses, you need to put it on the surface, from which the column will go into resonance.