Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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fucking amazing, came with a lot of pices for if u lose some.
Very top this phone.. Works perfectly even calls and arrived very fast
Great product, keep a good record and balance in sound.
Very good sound, convenient, don't fall Spring sweet the Ears and do this not hurt, it could you want more.
Good product. Nice packaging. Working fine. Recommend the store.
Anker soundbuds slim+ is a excellent product i got. Bunch of extra patrts with the package,. Sound pumps super quality & Easy to handle. this also having sound delay (while video play) that common issue of almost bluetooth headsets got.
Shipping is moderately fast, takes 2 weeks to ship to Vietnam, however the shipping location is from Singapore, not China. Need to test the quality for some time first
Thank the store Shipping acceptable Order date 24.08.2019 Received on 04.09.2019 The price is right.
Sound quality is excellent. I recommend this product
Excellent packaging arrived very well protected, the product is as described in the publication. It brings extra crabs just like anatomical support for sports, it also brings a brooch and a clip to collect the cable, and a headphone holder case. I am very satisfied with the product. Fully recommended.
Awesome earbuds! I use them at the gym. Thanks a lot!
Very satisfied with the purchase. The parcel came in a postal package and in a puffy, tightly sealed, the boxes were almost not wrinkled. The package corresponds to the description. There is a manual in Russian language. The sound is good. Delivery to almaty is standard month.
Been a day. So far so good. Balanced sound, the way I like it. If you're looking for bass heavy music, this is not what you want. But if you want proper reproduction of music, this is it.
Ordered the second-the first gave. Delivery is fast. The box is not crumpled securely packed in a pup.
Worth every penny.. No one will ever regret buying this.
awesome headphone! came in perfect original packing alongwith very strong outer packaging.
Great product.i recommend. Loudnes is great, sound quality is good. Up 5 hours on max load,is the battery life.Some extras inside.
Come in quick! The packaging is very good with much protection, the material and finish are very premium, with many accessories, the sound is very good, buy it with some mac cable, and you hear a lot better these, the basses are very nice, If they sound stronger the bass would no longer be according to the song. They are amazing to me. The ergonomics in the ear is very good, quite comfortable and seal great, they allow very little external sound input. 10/10 rating. Aptx technology present on the device.
I have recieved the product all is good but sometimes the sound just cuts out and after some seconds it comes back. This is very annoying while listening to music. Can my unit be replaced?
Good quality earphone! Bass is a little weaker than I like, but could be due to me not finding the right size earbuds. Will try it out.