Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Good product that holds in the ear despite my fears. The different tips are practical and the connection works very well.
Delivery fast less than a month. All as in the description. Headphones immediately found each other. The sound is clean, the bass is excellent. Volume to the maximum-you can stun. Everyone is very pleased. Seller recommend!!!!!
Exact description, came in 20 days. Happy. Basses are, the sound quality is quite good, i think a worthy replacement of expensive analogs. Work synchronously on both music and video. At the whole volume i have enough sound, and i like louder) thanks to the store, everything is qualitatively packed and completely whole, even a box. Sit very comfortable and do not fall out.
Arrived in 2,5 weeks. It's not the first time i order. Everything suits)
these bluetooth earbuds are amazing! great quality and sound. I reccomend this store and their products, super fast shipping to the US
very good sound quality... value for money... ...case quality should be improved/better... I'll recommend all to buy this product
I recommend those who really think very well on product expectations
Comparing these to the original 2019 Buds I can honestly say these beat them. Bass on them is just right easy controls. very great built quality. Extremely satisfied with this product. Battery last longer then informed. I use them all day long.
Great. The sound is great, the connection with the tel is fast. They are small, discreet but super efficient! 5 sizes of different bits provided with, charging box and usb cable
Ordered headphones 11.10.2018 the store sent very quickly on the same day 11.10.2018, delivery to poland 10 days, 20.11.2018 i threw them in the mailbox, the headphones came in a package with a layer of puffy in the middle of the factory packaging (but it was not sealed in the film that's strange), in the nutri boxes were: the headphones inside the box (Box itself), a box with the inscription usb there was the usb itself (though short) and in a bag two pairs of ear cups small and large (medium were worn on the headphones themselves), headphones with a box came charged, on the headphones there was a film (which should be removed that they would be charged from the box), I can confidently say the charge to hold 3 hours (watching video in youtube), charged from the box 30 minutes, fully charge from the box can be 4 times, the box itself is charged for two hours (this is all i specifically measured), you need to first turn on and pair the headphones themselves (turn on the long button pressing on both headphones, Paired with two clicks simultaneously on two headphones), then connect them to the device!