Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The headphones came very quickly, even faster than other items that were ordered earlier. The headphones themselves are quality, work without any problems. There was no signal loss. Paired with phones quickly.
Good headphones, packed perfectly, passed the first tests in training-showed themselves on a good side. For sports just right, let's see how many of them are enough.
Sound excellent, premium packaging Of the minuses-were not as comfortable (imho) as i expected, bulged out of the ears, the bow is large and inelastic
I loved them.
The headphones came in a sealed box with a charge level of 80%. When connected, the aptx codec shows. Pair only with one device until you reset the settings to another device will not connect. Headphones on the ears sit well. Seller recommend.
very fast..only 1 month and it looks so good and good sound, bass
Delivery in time, packed well, the box is suitable for gift. Charge out of the box 80%, the codec works, the quality is very good and its money is determined. Attention! To whom little bass and who found other jambs in the sound, change the ambyushura. Hooked on my favorite sony. The difference is huge. Native gum is really poor quality. Recommend product and store for all one hundred percent With oneplus 6 t play superb, delay in video no
Excellent headphones. Came quickly, sound well, light, comfortable, pleasant to the touch, unpleasant smell is absent. Packed in a branded box, suitable as a gift.
Came in a simple plastic bag. One box was slightly wrinkled. On the functionality of the headphones, the crumpled box did not reflect. While you like everything.
Perfect. Good sound quality, very comfortable. Easy to use.
Headphones did not disappoint. Great sound. Landing is excellent.
Fast shipping. Good packaging during transportation. Excellent workmanship.
very fast delivery. items 100% as described. good quality. recommend!
Everything is super! Fast and high quality! I recommend!
Everything is fine at 5 +
Very nice product at this price range sounds good.. The only bad thing is I didn't got headphone pouch with this product , some of the customers updated their feedback pics with pouch...Got the product in 18 days and packed very well...
Apparent good quality, all ok and very well packed, bring charger.
Good product for the price, carry case not included
Headphones came for 15 days in the orenburg region. Track tracked. The sound is excellent, comfortable. I recommend the product and the store (answered all questions)!
shipment was very fast! nice product. good sound