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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Everything is going great, good sound, thanks to bluedio ha that was a gift from the week of brands.
Can buy without fear of being happy
The column is almost super! Why almost? Because with all its magnificent bass sound a little had to be added. The column is clearly not for bat and rap adherents. If there were two speakers per channel, it would provide a rich sound in all spectra. And still the column is excellent, and its role in creating an atmosphere in the apartment and in the country it performs perfectly. It also seemed that a more functional model with a display was planned, the place under which it is clearly visible. And, by the way, in my instance, the "mute" button does not work, although in the attached instructions this function is described. The box is colorful, looks gift, makes the column a great gift.
Wonderful speakers. Moderately loud, surround sound, do not rattle, the charge is kept decently. I recommend.
I was afraid to order from this store, because quite a few reviews. Decided, bought. Waited about 2 weeks. Delivered the courier to the door (shipping free). Briefly about the sound: Quite a good top, of course, could be better; very good middle, very clear sound; The subwoofer in this column is not, but as i understand, there is a passive radiator that gives juiciness to the bass, leaves the column counting power (5 watts on 2 speakers). Because of the lack of a subwoofer, it does not get low frequencies. For example, this column produces a low-frequency hum (such as the bbt in the tracks (gimme the loot), but rather weak, compared to the columns with the sub. If you compare the column bluedio ts3 and this, then the sound will be better (bass is tougher, suddenly who was interested in: d) but so bass is deep, juicy, almost velvet. Oh, yes, appearance. In the picture, the seller looks paranoid, and in the live looks fucked. The result is: a column with such sound and with such har-kami you will not find.
Am very satisfied, good Sound, simple Operation!
Norms for its size i think perfectly
Extra, home in less than three days! Nice quality, very good sound, we will see!
Soon the resulting via on Aliexpress! 2 days! Record! Speaker sounds very cool. 3D function superprzesytzenny sound. Is my 3 product Bluedio-2 x earphone Turbine. AND not zawiodłem out. Recommend both speaker CL and salesman.