SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wirelessdecibel (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wirelessdecibel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice audio
Thanks, it came too fast. Nicely packed. I recommend the product very good quality sound comes out.
Http://s.click.aliexpress.com/e/bfuG3ZXc I am very glad if you receive it via this link. Gentlemen this product is taken because it can be used in front of TV. Aux input is in the back. The sound bass pattern washes the place. But a10 10 w is 3 times as disappointed as it is 30 w. There's a little more audio output than the A10, and the bass is, of course, stronger because of the double bass. I bought the product in two weeks before the tax came out. A product that can be recommended and received in short;)
I own jbl flip4 and charge2. I bought this just out of curiosity. Now I how much I paid just for the JBL brand. This box is almost identical to JBL. Excellent product. Unbelievable price and quality. Thank you store.
very high quality speaker
Very good horn
I also have the a10. Really good quality of sound with the A20 but it's not 30 watt. Its a little bit louder than the A10. It's also looks so luxurious
The product is really good quality and at the right price I wish I had bought 1 more
Nice product. Loud voice. But not at the premium level. The Bose brand is much better. I found the price quite successful. You can get it safely. The store has a pretty good approach. Helpful.
For 5 days i reached kirovsk (st. petersburg), in a special package, the box is intact as well as the column) Took for the car, basit well and the volume and sound like, for such a price hood)
Very good design and power for this price. I am happy!
99 pounds of customs tax. Shopping from China has no advantage.
Good product
Sound quality is not bad. But the loudness wasn't enough for me. I say look at other devices if you're waiting for loud sound. Apart from this, he waited at customs for 20 days even though he arrived from China to Turkey in 1 week. Luckily, 5.2 pounds of tax came in. Thanks to the discount and the coupons, I was very careful. So he did not regret it. :)
Good item fast Delivery
Very Nice store Very interested
Excellent!
Beautiful product. I paid 77 TL tax.
The price is beautiful, the bass is very strong, the sound could be a little higher. Stuck in customs, I didn't pay extra money for getting around $21 with discount, I only paid 5,20 customs dispatch fee. Thanks
The product I bought 19 usd came out of 13 usd customs tax get it according to him ..
RECOMMEND, Product arrived intact, good communication with the store! Very satisfied.
A great speaker, trebles are in place and no distortion in the sound. The loudness is beautiful. A good quality and solid product. Mifa is a proven brand. He didn't get into customs, he hit the Tokata in a month. Packing was well done. I got Mifa A10, but she got stuck in customs. I wonder the coast of both
Good product. THE height of sound is not much, but does the trick to local small and medium. Not distort at full volume. THE serious not is also the best, but a box that size was expected. Will buy another to pair and wearing them together. Finally, the money, I'm satisfied.
well packaged. plays very well. small bass but good sound
Very good product. Is the third to buy. But this time took delivery. Hopefully back to speed of other purchases.